The MakeMeThinner Support Forum

[Nancy]

Dear MakeMeThinner Forum Family ~

Okay, let's :stroll::stroll: gather around here for some updates regarding your Medigrub deliveries. Some of you have been waiting until the last possible moment to place your orders and are running low on your favorite Medifast food.

We recently received an update from TSFL/Medifast regarding shipping expectations and I want to pass them on to you.

Take Shape for Life orders are shipped via UPS so that they will arrive at the client’s door within 3-5 business days.

However, there are important considerations to keep in mind:

• 3-5 business days means that the package COULD arrive in 3 days, but it COULD also arrive in FIVE business days.

This translates to arrival on your porch in anywhere from 5 to 7 days.

• Orders that are placed with Take Shape for Life at 1pm EST or later will be processed the following day, and the “first day of shipping” on that package begins the NEXT day following that.

For example, if you place an order for Medifast on Monday afternoon at 3pm, your order is filled on Tuesday, and it ships on Wednesday, which is considered the first day of shipping. Most likely you will NOT receive your order until Friday of the same week at the earliest, or possibly Monday of the next week. If it arrives on the following Monday, this is actually 4 business days.

Some packages are shipped via FedEx Ground.

~ Take Shape for Life always reserves the right to select the best method of shipping on standard orders.

TSFL does not guarantee that a package goes via one carrier exclusively.


A NOTE REGARDING SIGNATURES:

In MOST cases, both FedEx and UPS do not require signatures any more. Medifast/Take Shape for Life does not ship packages with signature required.

Your package will be shipped ‘Signature Required’ only if you have specifically requested signature required with the carrier directly.

Also, please note that in certain areas or at an apartment complex, for example, it is the driver’s discretion as the whether a package will be left or a notice will be left for a customer.

Hope this helps you for planning when your Medigrubs will arrive on your front porch. Many people have them delivered to their workplace since it seems like they spend more time at work than at home!