Dear Vonni,
First, lemme say that I'm sorry that I didn't reply sooner regarding your experience with the Hot Cocoa.
I was out of town for my surprise birthday gift - Terry took mois to San Diego the weekend of October 24 – 27th and I got ash imbedded in my eyes. It resulted in corneal abrasions (NOT a pretty situation! Owie!) and that made it impossible for me to read and write for several days. I was sequestered in the dark while my eyes healed. That got me behind in reading and writing posts.
Then we were involved in a weekend conference in Portland, OR with the medical director for Medifast and Take Shape For Life, Dr. Wayne Andersen. Then there is regular life – I’m a wife, a mom, I work at the largest educational institution in the state of Oregon, I’m a pastor’s wife, etc…so, with all that aside, lemme tell ya about how I mix my soups and cocoa.
Fill the shaker jar or cup with cool water. Add the packet of Medifast to the water. For some reason, it is best to add the powder to the water rather than the water to the powder. Stir and mix until smooth, THEN do the nuking or the stove top heating.
Warm or hot water can cause the protein to cook too quickly and results in lumps. The soy is the finest commercial quality available on the market. It is water washed which means that all the nutritive value is retained in its processing, unlike some other processes that can render the products with fewer nutrition values.
The soy is also double-milled which means its texture is sortta like fine talcum or face powder. Simply put, it mixes more readily than products that are single-milled. When the cooking and shaking directions are followed, it should mix smoothly and you’ll not be faced with globs of soy – I tried soy shakes from the health food store before I started using Medifast and it was not a positive experience for mois. Imagine a 258 pound lady standing at her kitchen sink choking on a soyglob much like a cat with a hairball! Blech!
In a nutshell: Cool water, mix or shake until smooth and THEN gently heat to the desired temp and I think you’ll find it works out well!