The MakeMeThinner Support Forum

[Mimi]

Hi everybody!

I opened a packet of Chicken and Wild Rice, dumped it in the pan, and noticed all that was in the packet was the veggies and rice. No "powder" included. I thought the packet felt awfully light...

I swear I'm not trying to sound dippy, but besides the soup problem, I think some of the other packets (shakes, oatmeal) don't seem to weigh the same everytime either. I need to get a scale and start measuring before opening, I guess! LOL!

Am I the only one having this problem?

btw, I don't post much, but I come here often for inspiration. I always leave inspired.

[DogMa]

I remember reading something about this previously, but I've been on the program almost a year now and have never had it happen to me.

[Ginabobina1969]

I just had it happen to me with apple cinnamon oatmeal the other day.

I DID weigh it because it felt like there was nothing in there. All the other packets weighed 1 1/8oz this one weighed 5/8oz I count my packets when I recieve them and at least once I have gotten an extra packet so I didn't complain about this to the company but wanted to chime in and say yes it has happened to me too. I also have noticed sometimes that packets will feel "different" but so far it hasn't been a major problem, if it becomes one I will definatly be giving whomever I order from a "shout-out".

Hugs,
Gina

[MusicalMomma]

It's also happened to me with the Chicken noodle soup....the pack felt light so I weighed it .5 oz, the full pack weighs 1 oz. Like Gina, I've gotten samples and extra's from mf, so I didn't complain

[ascicles]

While I think it's fine that you guys didn't complain, I would suggest that you at least send them an email to let them know. They should know that it is a problem, and if people don't tell them about it, they will not look to fix it.

[Unca_Tim]

You're right A,
....and Medifast/TSFL has been very good about sending out replacements pronto.

[dede4wd]

I haven't had that problem, but I'd definitely call in and let them know about the problem, I'm sure they'll send you a replacement ASAP. These forlks have always been really good to me! Let us know if it happens again! The only problem I ever had was one "surprise". The packet said apple cinnamon. know what was in there...soup! Boy was that a surprise! That was over a year ago though!

DeDe

[jump4joy]

I had that happen last month when I was finishing up a box of Cocoa w/marshmellows. TWO of the packets in the box were only half-full and were undrinkable after mixing. I didn't say anything about it either...maybe I should?

[Ct. Yankee]

Thanks for the heads up, so we can check the packages a bit more carefully!

Joan

[Joelie]

I've only noticed a difference in the pudding so far. Usually when my BF and myself make ours together...exactly the same and they'll be different consistencies.

Wow DeDe...no dout that was a surprise!

[just_julie]

I had 2 chilis that were half empty. I emailed MF and received a replacement box.

[Linda]

Yeah, I had one packet of oatmeal that was completely empty...that was a shocker! I do weight everything now, and have noticed a difference in pkt weights a number of times...some over, some under...but figured it came out even in the end. The only time this was a problem was with the pudding.

[falisamarie]

My packets have always been fine but I will say this for TSFL customer service, they are the best! There was a mix up on an order and there was a problem with my bank that I will not go into here but I will say that a simple call to TSFL and the problem was immediatly taken care of. They are the best!

Lisa

[FORMOMMY]

I haven't noticed anything either but if I did I wouldn't hesitate to call. I agree with Lisa that they are the best!

[Arklahoma]

I did have this happen one time with a packet of chili. It was all beans and no seasoning. Threw it out and made another one. No other issues since.