by Nancy » June 9th, 2006, 9:06 am
Hi, xwoman ~
Oh, I am so sorry that your shakes taste weird. I can honestly say that I have never had that happen to me and I have been shaking since July 2002. In all that time I have had only a few wonky things - I had one package of Chicken Noodle Soup that had about three noodles in it and barely a tablespoon of soup mix and I have had a few RTDs that were thick and grundy - that's it. Now I do not mean to diminish the fact that your shake is not as tasty as before. The powdered shakes are all manufactured in Owings Mills, Maryland. The company is gradually changing the packaging colors so that would explain the difference in the look of the boxes.
If your products are not acceptable, I'd return them.
Medifast has a great return policy for products received within the last 30 days. If you ordered through your Take Shape For Life Health Advisor, give him/her a call and they will help you or you can call the TSFL Customer Care Center toll free at 1-800-572-4417. Have your Customer ID # and the order invoice number handy.
If you ordered directly through the parent company, Medifast Diet then call 1-800-638-7867. They will replace the unopened packets.
Xwoman, I just wonder if by chance you got diabetic shakes - check the info stamped on the individual packet to see if it might be a diabetic shake, as they are not as sweet-tasting as the others. I use the Medifast Plus Women's Health shakes and they are richer and sweeter-tasting than the regular Medifast 55 formulation and when I drink the regular ones, I really notice the difference. Otherwise, I never would have known!
Please let us know what you find out. Thank you.
Nothing tastes as good as thin feels...
The Formerly FLABulous and Now very Fabulous
Nancy Pettit
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